Phone repair, iPhone and Samsung Galaxy
The screen has a crack, the battery is flat by the afternoon or the cable only holds at an angle. You tell us the model and the problem, and after the free diagnosis you get a fixed amount before we repair anything.
- Free diagnosis
- Fixed price before the repair
- Send it in from anywhere in Switzerland
- 12 month warranty on the repair
Request a repair
Free assessment. Reply within 24 hours.
Image credits
Nintendo Switch OLED: PantheraLeo1359531, CC BY 4.0 · Nintendo Switch 2: Crisco 1492, CC BY-SA 4.0 · Nintendo Switch Lite: DYVER, CC BY-SA 4.0 · Steam Deck: Liam Dawe/GamingOnLinux, CC BY-SA 4.0 · Xbox Series S: Newfiebluejay, CC BY 4.0 · DualSense: Alex Cochrane, CC BY-SA 4.0 · Xbox Series Controller: uKER, CC BY-SA 4.0 · Xbox Elite Controller: Mliu92, CC BY-SA 3.0
Cut out and resized.
What we repair on phones
Screen cracked or no picture
A crack in the glass, lines, dark spots or a touchscreen that no longer responds. Usually the whole display module is replaced.
We replace the module and then test the picture and touch. Which quality we fit is stated in the quote beforehand.
Battery no longer lasts
The battery is already flat by the afternoon, or the phone switches off although it still shows charge.
We replace the battery, and how to check its condition yourself is in the questions below.
Will not charge or only at an angle
Often there is just dust or lint in the port, and the plug no longer grips properly.
We clean the port, and if it is worn or damaged we replace it.
Camera blurry or black
A cracked camera glass, a picture that will no longer focus, or no picture at all.
We check whether the glass or the camera module is affected.
Other brands
Besides iPhone and Samsung Galaxy we look at other phones too. Send us the make and model and we tell you whether we can get the parts.
Spare parts and notices on the iPhone
On newer iPhones, after the screen, battery or camera has been replaced with parts not from Apple, the system shows a notice in Settings. We tell you which parts we use before the repair, so you can decide in peace.
How the repair works
Enquire
You enter the make and model above and pick the problem. With our reply you send the phone in by post or drop it off in Holziken by appointment.
Diagnosis and fixed price
You get a fixed amount, together with the quality of the spare parts. We only repair after your OK.
Repair and return
We repair it, test the screen, battery, camera and charging and send the phone back to you.
When the repair is not worth it
On an older phone with several kinds of damage, the repair can cost more than the device is still worth. We tell you before the repair, and if you like we make you an offer for the faulty phone.
Common questions
Which phones do you repair?
Mainly iPhone and Samsung Galaxy. Other brands on request, just send us the make and model.
Is there a warranty on the repair?
Yes. The repair we carried out and the parts we fitted come with a 12 month warranty from the day the device is returned. New damage from drops or liquid and work by third parties are excluded. The details are on our warranty page.
How much does a new screen cost?
That depends on the model and the quality of the replacement screen. We give you the fixed amount before we do anything, and the diagnosis is free.
Which replacement screens do you use?
For many iPhones there are several qualities, from cheaper LCD screens to OLED screens that are closer to the original. Which quality we suggest and what it costs is stated in the quote, and you decide.
How long does the repair take?
That depends on the model and on whether the part is in stock. We give you the timing in the quote, so before you agree.
How can I tell whether the battery should be replaced?
On the iPhone the maximum capacity is in Settings under Battery and Battery Health. On Samsung you check the battery in the Samsung Members app under Phone diagnostics.
Will I lose my data?
For the screen, battery and charging port the data stays on the phone. Still make a backup first, because with a fault on the board that cannot be guaranteed.
Can I send the phone by post or drop it off?
Both. By post from anywhere in Switzerland, or you drop it off in Holziken by appointment. We are in Holziken AG, near Aarau, Zofingen and Olten, and you get the address with our assessment. Take out the SIM card and memory card first.
